In an era where connectivity is paramount, airlines have risen to the occasion by offering in-flight Wi-Fi services.
Virgin Australia, a leading airline, is among the forerunners in this initiative. This Australian-based airline has integrated cutting-edge technology to ensure passengers stay connected throughout their journey.
Virgin Australia has consistently strived to enhance passenger experience by providing various amenities, with in-flight Wi-Fi being a key feature.
The airline’s in-flight Wi-Fi service allows passengers to browse the web, access social media, and email, ensuring they remain productive or entertained while airborne.
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How to Connect to WiFi
Connecting to Virgin Australia’s in-flight Wi-Fi is simple and can be done in a few steps:
- Set your device to airplane mode.
- Connect your device to the “VirginAustralia” Wi-Fi network.
- Open your browser and type wifi.virginaustralia.com into the address bar.
- Select a suitable plan for your needs.
Wi-Fi Pricing and Plans
Virgin Australia offers various pricing plans for its in-flight Wi-Fi service:
- 30-Minute Pass: For those who need short-term access, a 30-minute pass is available at the cost of $9.75.
- Flight Pass: For passengers requiring Wi-Fi access for the entire duration of their flight, the Flight Pass is available at $19.75.
- Complimentary Access: Beyond, Velocity Platinum, and Business Class passengers receive complimentary Wi-Fi access on their flights.
Payment Methods
To make payments hassle-free, Virgin Australia accepts MasterCard, VISA, American Express, and Discover credit cards. Please note that cash payments are not accepted.
What You Can Do with Wi-Fi
With Virgin Australia’s in-flight Wi-Fi, passengers can browse the web, check and reply to emails, and even stay updated through social media platforms.
However, please note that streaming services may be limited due to bandwidth restrictions.
In-flight Entertainment
In addition to the in-flight Wi-Fi service, Virgin Australia also provides an array of entertainment options.
Passengers can enjoy a selection of latest movies, popular TV shows, and a variety of music genres right at their fingertips.
The airline’s entertainment system is designed to cater to all age groups, ensuring everyone has something to keep them occupied during the flight.
For those who prefer interactive entertainment, Virgin Australia also offers an in-flight chat/texting option.
This feature allows passengers to communicate with fellow travellers, making the journey more enjoyable and sociable.
Wi-Fi Service Providers and Aircraft Coverage
The in-flight connectivity is powered by WiFi Onboard. However, Wi-Fi service is currently unavailable on F100, A320, or B737-700 aircraft.
Supported Devices
Most modern devices, including smartphones, tablets, and laptops, can connect to Virgin Australia’s in-flight Wi-Fi.
Just ensure your device is set to airplane mode and has a functioning browser to access the Wi-Fi portal.
Future Developments
Virgin Australia is always seeking ways to improve its services and passenger experience.
The airline has been selected by Intelsat, a renowned communications satellite services provider, to equip its existing fleet of 737NG aircraft with high-speed in-flight Wi-Fi.
This development is expected to significantly enhance internet speeds, ensuring passengers can stay connected more efficiently during their flights.
FAQ
For any issues with the Wi-Fi service, passengers can contact the WiFi Onboard support team at [email protected] or use the live chat feature on the entertainment portal.
Internet speed typically averages between 5-15 Mbps. However, this can be impacted by weather conditions and other external factors.
Yes, Virgin Australia has been selected by Intelsat to provide high-speed in-flight Wi-Fi to its fleet of existing 737NG aircraft.
In conclusion
Virgin Australia’s in-flight Wi-Fi service is an excellent feature that enhances passenger experience. Whether you want to work, browse, or entertain yourself during your flight, Virgin Australia has got you covered.