Virgin Atlantic In Flight Wi-Fi Usage Pricing & More

Virgin Atlantic has been a pioneer in providing an exceptional inflight experience for its passengers. 

A key part of this is offering innovative inflight WiFi to keep travellers connected and entertained at 35,000 feet. 

With state of the art systems installed across its fleet of aircraft, Virgin Atlantic ensures seamless internet connectivity, productivity and access to entertainment options during flights.

How to Connect to WiFi

Just Follow these step to connect to inflight wifi

  • Switch device to airplane mode
  • Select “Virgin-Atlantic” or “gogoinflight” network
  • Open web browser and go to “virgin-atlantic-wifi.com
  • Redirected to WiFi portal page
  • Browse available internet packages
  • Choose plan – WiFi Light or WiFi Max
  • Complete purchase with payment details
  • Connected to surf web and messaging

WiFi Pricing and Plans

Virgin Atlantic offers inflight WiFi packages to match diverse passenger requirements:

WiFi Light 

  • £4.99 for 40MB of data or 1 hour of access, available on Boeing 787 aircraft

WiFi Max

  • £14.99 for 150MB or full flight access, available on Boeing 787, Airbus A330, Airbus A340 and Boeing 747 aircraft

Messaging Pass

  • £2.99 for unlimited messaging access throughout the flight, available on Airbus A330, A340 and Boeing 747 aircraft

Select high-tier frequent flyer members can enjoy free inflight WiFi, adding further value to their elite status.

Payment Methods

Virgin Atlantic accepts major credit and debit cards for inflight WiFi purchases.

Select flights also allow contactless payments via Apple Pay, Google Pay and PayPal for a streamlined payment experience.

Receipts are emailed to the address provided during checkout.

What You Can Do with WiFi

Virgin Atlantic’s WiFi empowers passengers to surf the internet, access email, use messaging services like WhatsApp and stay connected via social media at 35,000 feet.

Limitations may exist on streaming bandwidth-intensive content depending on the WiFi package purchased.

Inflight Entertainment

Complimenting the WiFi service is Virgin Atlantic’s extensive inflight entertainment system Red.

This offers up to 300 movies, 200 TV shows and over 1000 music tracks available on-demand for every passenger free of charge.

The system also has an inflight chat feature allowing travelers to message fellow passengers.

WiFi Service Providers and Aircraft Coverage

Virgin Atlantic has partnered with industry leaders Panasonic and Gogo for installing advanced WiFi systems across its fleet of 39 aircraft. 

Panasonic’s technology powers the WiFi on Virgin Atlantic’s Boeing 787 Dreamliners while Gogo equips the Airbus A330s, Boeing 747-400s and Airbus A340-600 aircraft. This ensures excellent global connectivity.

Supported Devices

A vast range of WiFi enabled devices can link to Virgin Atlantic’s onboard network, including smartphones, tablets, laptops, eReaders and portable media players.

Passengers simply need to activate Airplane Mode on their device before connecting to the network.

Customer Support

For any inflight WiFi assistance or queries, customers can contact Virgin Atlantic support through email at [email protected] or by calling their customer service phone line at +44 1293 747373.

FAQs

Will WiFi be available on my upcoming flight?

Yes, WiFi is available across Virgin Atlantic’s entire fleet of aircraft.

Can I access WiFi throughout the flight?

WiFi can be accessed from 10,000 feet during ascent until descending below 10,000 feet, with some geographic restrictions.

Can I use my WiFi pass on multiple devices?

A purchased WiFi package can be transferred between devices by logging in to the associated account, but not used simultaneously.

Do I need an account to switch devices?

Yes, you will need to create an account to switch WiFi access between different devices.

Are there restrictions on websites I can visit?

Most standard websites are accessible, however inappropriate or bandwidth-heavy sites may be intentionally blocked.

Summary

With an unmatched inflight connectivity experience, Virgin Atlantic enables travellers to feel at home even at 35,000 feet. 

Whether staying productive, entertained or in touch with loved ones, WiFi forms a core part of Virgin’s commitment to technological innovation and customer satisfaction.

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