Norwegian Air Shuttle – In Flight Wi-Fi Usage Pricing & More

Norwegian Air Shuttle has paved the way for a smooth and enjoyable inflight experience by introducing inflight WiFi across its fleet. 

With internet access now considered an essential amenity for air travellers, the airline aims to keep passengers connected and entertained throughout their journey. 

This detailed guide provides everything you need to know about accessing, using and getting the most out of Norwegian’s onboard WiFi.

Connecting to WiFi in the Air

To connect to Norwegian Air Shuttle’s inflight WiFi, follow these steps:

  • Enable Flight Mode on your device to avoid interference with the aircraft’s systems.
  • Connect to “Norwegian Internet Access” as the available WiFi network.
  • Open your web browser, and the WiFi portal should load automatically. If not, enter “” in the address bar.
  • Select a WiFi plan that suits your connectivity needs and the duration of your flight.

WiFi Pricing and Plan Options

Norwegian offers a selection of pricing plans to suit different needs and budgets. The options include:

Surf Plan: 

  • 15 minutes of free WiFi access with limited speeds, ideal for quickly checking emails or messages.

Stream Limited: 

  • 30-60 minutes (depending on flight duration) of high-speed WiFi for $8, enabling activities like social media, streaming and surfing.

Stream Unlimited: 

  • Unlimited high-speed WiFi for the full flight for $18, for those who need continuous connectivity.

Free WiFi: 

  • Norwegian also provides complimentary WiFi access to its Reward members and premium cabin passengers.

Paying for WiFi Access

Purchasing a WiFi plan onboard is simple. You can pay by credit card directly through the portal or buy a voucher code from the cabin crew.

Norwegian allows payment in USD, EUR or NOK currency for convenience. Once purchased, you can connect immediately and use WiFi for the duration of your selected plan.

Using WiFi at 30,000 Feet

Norwegian’s WiFi opens up exciting possibilities for how to spend time during your flight. Here are some of the main ways passengers can utilize connectivity:

  • Browse the web and use social media to stay up to date and connected with friends/family on the ground
  • Access emails and messaging apps like WhatsApp to keep in touch with colleagues or contacts
  • Stream music, movies, TV shows and more on services like Netflix and Spotify
  • Chat or text with fellow passengers onboard using the in-flight messaging system
  • Shop online, plan your trip and more with uninterrupted access to the internet

It is worth noting that large downloads or bandwidth-heavy activities may be restricted depending on your plan. The Stream Unlimited plan is best optimized for streaming and surfing without limitations.

Inflight Entertainment

In addition to WiFi connectivity, Norwegian offers an extensive inflight entertainment system for free.

Passengers can choose from hundreds of movies, TV shows, music playlists, magazines and more.

You can even chat directly with other passengers on your flight. With WiFi and onboard entertainment combined, boredom isn’t an option.

WiFi Support Across Norwegian’s Fleet

Norwegian has partnered with industry leaders Collins Aerospace (formerly ARINC Inc) to deliver WiFi connectivity fleet-wide.

All of Norwegian’s modern Boeing 737-800 and 787-9 aircraft are equipped with inflight WiFi capabilities.

This means that any route flown using these craft will enable passengers to get online and take advantage of Norwegian’s streaming WiFi plans.

Connecting Your Devices 

Norwegian’s WiFi system allows passengers to connect a broad range of personal devices including laptops, tablets, e-readers, smartphones and more.

As long as your device has WiFi capability, you’ll be able to connect to the onboard network with ease.

For laptops, smartphones and tablets running the latest operating systems, the WiFi portal launch should be automatic.

Customer Support

Norwegian provides onboard support in case any issues arise when connecting to the WiFi network.

The cabin crew are trained to assist with troubleshooting connections, payments and more.

You can also find useful information on the Norwegian website and customer care portal to address common questions.

FAQs About Norwegian WiFi

Here are answers to some frequently asked questions about Norwegian’s inflight WiFi:

Is WiFi completely free on any Norwegian flights? 

Norwegian offers free WiFi access to rewards members and premium cabin customers, a paid WiFi plan is required for most passengers to use the internet inflight. However, all passengers can access entertainment options free of charge.

Can I use WiFi for streaming Netflix or Youtube? 

Yes, Norwegian’s Stream Unlimited plan is optimized for using streaming platforms like Netflix and Youtube inflight without speed or bandwidth restrictions. Limitations may apply on the lower-tier paid plans.

How long before takeoff and landing do I need to disconnect WiFi?

For safety reasons, inflight WiFi is disabled during takeoff and landing as a precaution. You will need to disconnect around 15 minutes prior to each.

How can I pay for WiFi if I don’t have a credit card? 

You can pay the cabin crew directly using cash to purchase a WiFi voucher code if preferred. Both credit card and voucher code options are available.

How do I troubleshoot WiFi connectivity issues onboard? 

Notify the cabin crew immediately if you face any WiFi connection issues, as they are best equipped to help troubleshoot and resolve problems. Checking your device’s WiFi settings and flight mode are enabled can also help.


Norwegian’s inflight WiFi empowers passengers to surf, stream, chat, work and play uninterrupted, making travel time more enjoyable and productive. 

Their simple WiFi purchase options, paired with free inflight entertainment for all, ensures flyers have end-to-end connectivity from gate to gate. Follow this guide to get online with ease on your next Norwegian flight.

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