Korean Air – In Flight Wi-Fi Usage Pricing & More

In an era defined by digital connectivity, the need for internet access extends even to the skies. Recognizing this evolving necessity, many airlines now offer inflight WiFi services. 

Among these is Korean Air, a leading global airline renowned for its commitment to passenger comfort and convenience. 

Korean Air, South Korea’s largest airline, has embraced the digital age by providing inflight WiFi. 

This service enables passengers to stay connected during their journey, allowing them to browse the web, check emails, access social media platforms, stream content, and more.

How to Connect to Korean Air’s WiFi

Connecting to the Korean Air inflight WiFi involves a few simple steps:

  1. Enable Airplane Mode: Switch your device to airplane mode. This will disconnect you from cellular networks but still allow you to connect to WiFi.
  2. Connect to the WiFi Network: Open your device’s WiFi settings and select the “Korean Air In-Flight” WiFi network.
  3. Access the WiFi Portal: Launch your internet browser and type wifi.koreanair.com in the address bar.
  4. Select a WiFi Plan: Choose from the available WiFi plans based on your needs.
  5. Purchase and Connect: Follow the prompts to purchase your chosen plan. Once the transaction is complete, your device will connect to the WiFi.

WiFi Pricing and Plans:

Korean Air provides a variety of WiFi plans tailored to the duration of the flight. The plans are as follows:

Internet Plans:

  • Full Flight:
    • Long haul (America, Oceania, Europe, the Middle East, Africa including MLE, NRT-HNL): USD 20.95
    • Medium haul (Southeast Asia including DEL, BOM, CMB, GUM, Central Asia TAS): USD 13.95
    • Short haul (Japan, China and Northeast Asia including HKG, TPE, VVO, IKT, UBN, CMB-MLE): USD 11.95
  • 2 Hours:
    • Long haul: USD 10.95
    • Medium haul: USD 10.95

Messaging Plan:

  • Full Flight:
    • Long haul: USD 5.95
    • Medium haul: USD 4.95
    • Short haul: USD 4.95

Please note that the messaging service was free of charge until September 30, 2023.

Payment Methods

Payments for Korean Air’s inflight WiFi are accepted in USD and can be made using credit or debit cards that are allowed for overseas use.

What You Can Do with WiFi

With Korean Air’s inflight WiFi, passengers can surf the web, check emails, access social media, listen to music, and even watch videos (up to 480p).

However, please be aware that bandwidth restrictions may limit streaming capabilities.

Inflight Entertainment:

Korean Air also offers a range of inflight entertainment options. These include a variety of movies, TV shows, and music. 

For those who prefer text communication, Korean Air also provides inflight chat/texting options through various apps.

Wi-Fi Aircraft Coverage

Korean Air is stepping into a new phase of global travel. Starting from September 2023, we’re adding the latest Boeing 737-8 and Airbus A321-neo planes to our fleet. 

Supported Devices

Most modern devices with WiFi capabilities, including smartphones, tablets, and laptops, should be able to connect to Korean Air’s inflight WiFi. 

It’s always advisable to check with the airline for any specific device restrictions.

Customer Support Information

For inquiries and assistance, you can reach out to the customer support teams of Panasonic and Viasat through the following contact details. 

Please refer to the email receipt you received after purchasing the service for more information.

Panasonic

  • Email: [email protected]
  • Telephone: 080-880-0350 (Toll-free), +82-2-3498-5904 (Calling rates apply)
  • Hours: 9:00 – 17:00 on weekdays (KST)
  • Language: Korean / English support

Viasat

  • Email: [email protected]
  • Telephone: 080-870-3116 (Toll-free), +82-2-2071-7363 (Calling rates apply)
  • Hours: 24 hours a day
  • Language: Korean / English support

Frequently Asked Questions (FAQs)

Can I use Korean Air’s inflight WiFi n connecting flights? 

Inflight WiFi services are specific to individual flights. If you have a connecting flight with Korean Air, you will need to purchase the service again for the next leg of your journey.

Is it possible to use in-flight Wi-Fi while taking off or landing?

Usually, you’re allowed to use in-flight Wi-Fi once the plane has climbed to a specified altitude and until it starts descending for landing. However, this rule can change depending on the airline and aviation laws.

What are the potential limitations of in-flight Wi-Fi?

In-flight Wi-Fi does come with some restrictions. One of the key limitations is the bandwidth cap, which can impact the quality of video streaming.

Conclusion

To sum up, the provision of in-flight Wi-Fi service by Korean Air significantly improves passenger travel experience by allowing them to stay connected throughout their international journeys. 

The service’s accessibility might fluctuate based on the flight path and type of aircraft, but it serves as a valuable resource for those wanting to surf the internet, handle emails, or maintain contact with friends and family while flying.

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