Etihad Airways – In Flight Wi-Fi Usage Pricing & More

In our connected world, being in the air doesn’t mean you have to be out of touch. Etihad Airways is a global airline that’s gone digital, providing inflight WiFi to its passengers. 

This article will give you all the details on Etihad’s inflight WiFi, including how to connect, the different pricing and plans, what entertainment is available, which devices can connect, and more.

Getting Your Device Connected

Connecting your device to WiFi on an Etihad Airways flight is easy. Here’s a quick guide on how to do it:

  1. Switch your device to Airplane Mode.
  2. Connect to the “Wi-Fly” network in your device’s WiFi settings.
  3. Open a web browser and visit ““.
  4. Choose a WiFi plan that suits you from the Etihad Airways WiFi portal.

WiFi Plans and Pricing

Etihad offers several WiFi plans, with prices varying depending on your flight’s duration. Below is a summary of the available plans:

For flights less than 7 hours:

  • Chat Package: $2.99 for using chat and messaging apps. Free for Etihad Guest members.
  • Surf Package: $9.99, perfect for browsing and email.

For flights above 7 hours:

  • Chat Package: $4.99, ideal for chatting and messaging. Free for Etihad Guest members.
  • Surf Package: $19.99, offering unlimited data for the entire flight.

Free packages are available for all Etihad Guest members, and discounts or free access is offered for certain tiers of Etihad Guest membership.

Payment Methods

Payment for WiFi packages can be done through credit cards, PayPal, Apple Pay, Ali Pay, or even with Etihad Guest Miles.

What Can You Do with WiFi

Etihad’s inflight WiFi lets you browse the web, use social media, check your email, and message people. However, note that streaming services like Netflix and YouTube might be limited due to bandwidth restrictions.

Inflight Entertainment

E-BOX Stream

For passengers on Etihad’s A320 or A321 aircraft, E-BOX Stream lets you stream movies, TV shows, music, and more directly to your device. You need to connect to, and don’t forget your headphones!

Live TV

Etihad Airways knows how important it is to stay informed, so they offer live news and sports updates on longer flights. There are seven live TV channels to choose from.

Entertainment for Children

Etihad Airways has a variety of entertainment options for younger passengers, ranging from movies, TV shows, and games, to an easy-to-use interface and a parental lock feature.

WiFi Service Providers and Aircraft Coverage

Etihad Airways partners with reliable service providers to ensure smooth connectivity. While not every Etihad plane offers WiFi, most do.

Supported Devices

Etihad’s inflight WiFi supports many devices, including smartphones, tablets, and laptops.

Customer Support

Etihad Airways provides various avenues for customer service. The airline’s 24/7 online chat is readily available for passengers who require immediate support. Their Etihad Hub is an all-encompassing platform for travel agents and trade partners. 

For any media-related questions, their media team can be reached through the email [email protected]. They also offer telephone support for passengers, guaranteeing a smooth and helpful customer experience.


Is WiFi free for Etihad Guest members?

Yes, they get a free Chat package, with Gold members getting a 25% discount on the Surf package.

Do Etihad Guest Platinum and Exclusive tier members get free Surf Wi-Fly access?

Yes, they get access for free.

How long do Wi-Fly plans last during the flight?

The Wi-Fly plans provide unlimited data for the entire flight.

What is the duration of the Wi-Fly plans during the flight?

The Wi-Fly plans offer unlimited data for the full duration of your flight.


In conclusion, Etihad Airways’ inflight WiFi keeps you connected while flying. They also offer various entertainment options that make your journey enjoyable. 

With different pricing options and benefits for Etihad Guest members, connectivity is easy and accessible. So, when you next fly with Etihad Airways, try their inflight WiFi to enhance your travel experience.

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