All Nippon Airways (ANA) – In Flight Wi-Fi Usage, Pricing & More

All Nippon Airways (ANA) takes you on a skyward journey like no other, blending connectivity, educational resources, and entertainment in one seamless travel experience. 

In this guide, we’ll delve into the specifics of ANA’s inflight Wi-Fi, entertainment and how to get connected, the pricing plans, supported devices, and other intriguing details. 

ANA is revolutionising air travel with its novel concepts of “luxuriating in the sky,” “educating in the sky,” and “appreciating in the sky.”

How to Connect to Wi-Fi

Staying connected on ANA flights is a breeze, thanks to their user-friendly Wi-Fi system. Here’s how you can get connected in a few simple steps:

  1. Activate Airplane Mode: To comply with safety regulations, switch your device to Airplane Mode.
  2. Connect to “ANA-WiFi-Service”: Go to your device’s Wi-Fi settings and select the “ANA-WiFi-Service” network.
  3. Launch a Web Browser: Open a web browser and enter “” in the address bar.
  4. Select a Plan: Pick the Wi-Fi plan that best fits your needs and budget.

Wi-Fi Pricing and Plans

ANA offers a range of Wi-Fi plans to suit different passenger needs. They include:

  • 30-minute Plan: $4.95 with a 15MB data cap.
  • 1-hour Plan: $8.95 with a 30MB data cap.
  • Full-Flight Plan: $19.95 with a 100MB data cap.

Do note that for specific B777-300ER aircraft, pricing and data limits may differ. You can stay updated on pricing details by checking the portal page while onboard.

Free Wi-Fi for First-Class Passengers

First-Class passengers are treated to complimentary Wi-Fi services for an enhanced travel experience. ANA generously provides free Wi-Fi cards, distributed by cabin attendants to First-Class passengers.

Payment Methods

ANA simplifies the payment process by accepting multiple credit card payments such as VISA, MASTERCARD, Discover, AMEX, JCB, and DINERS. 

Remember that cash, e-money, and debit cards are not accepted. Passengers will receive a receipt sent to their registered email, adding to the convenience.

What You Can Do with Wi-Fi

With ANA’s inflight Wi-Fi, passengers can:

  • Stay connected with the internet.
  • Keep updated on social media.
  • Stay in touch with family, friends, and colleagues using email and messaging apps.
  • Enjoy limited content streaming.

It’s important to note that the satellite-based communication system may impose limitations on communication speed and capacity. As a precaution, passengers should disable automatic updates for background-running programs.

Inflight Entertainment

ANA’s inflight entertainment offers a rich variety of options:

  • Unlimited Reading: Dive into a world of digital magazines and newspapers via the ANA app.
  • Learning in the Sky: Partnering with “Almost-day School,” ANA offers a platform for online learning. The cabin is now a space for intellectual growth.
  • Appreciating in the Sky: Enjoy the latest movies and a wide assortment of genres on your ANA flight.

Remember, depending on the aircraft, you can enjoy a variety of music and video programs from your personal device, personal seat monitor, front screen, and audio jack. Passengers have the option of using their own earphones or the ones provided onboard.

ANA’s inflight Wi-Fi entertainment provides an impressive array of over 120 free contents including news, sports, and the unique “ANA SKY LIVE TV,” offering real-time TV programs.

You won’t run out of options with their assortment of popular dramas, variety shows, and anime.

Wi-Fi Service Providers and Aircraft Coverage

ANA’s Wi-Fi service is provided by Panasonic Avionics. While they aim to make Wi-Fi available on as many aircraft as possible, it might not be available on all flights. 

You can check for Wi-Fi availability by looking for the Wi-Fi icon on the Seat Availability or Reservation Details screen when booking your flight.

Supported Devices

To make the most of ANA’s inflight Wi-Fi and entertainment, passengers can connect their wireless-capable devices like smartphones, tablets, and laptops. Just remember to bring your own device as ANA doesn’t provide these.

Customer Support

For any queries or issues about ANA’s Wi-Fi services, Panasonic Avionics is ready to assist. You can reach them through the following channels:

Email Inquiry: [email protected]

Phone Numbers:

  • Toll-free number within Japan / Japanese support: 0120-921-918
  • Phone number for calls from outside Japan / Japanese support: +81-3-4332-5555

ANA’s cabin crew are also trained to assist passengers with connecting to Wi-Fi and navigating the entertainment options.

Frequently Asked Questions (FAQs)

Does every ANA flight offer Wi-Fi?

Not every flight has Wi-Fi, it depends on the aircraft. Please check availability when booking your flight.

Is the inflight entertainment available in different languages?

Yes, ANA’s inflight entertainment system offers content in multiple languages.

Can I connect multiple devices to the Wi-Fi?

Yes, but only one device can be used at a time per paid access.

Is there a cost to use the Wi-Fi?

Yes, there are different pricing options depending on the length of access needed. Details are available on our website.

What types of entertainment content does ANA provide?

ANA offers a wide range of entertainment options including movies, music, games, and news.

Remember, if you have any more questions or feedback, feel free to reach out to us. We aim to make your journey as seamless and enjoyable as possible.


ANA’s inflight Wi-Fi and entertainment services provide passengers with endless entertainment options at their fingertips. Stay connected and entertained for a smooth and enjoyable flight experience. We hope you have a wonderful journey with ANA. Safe travels!

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